St. Charles Haunted House

FAQs

Will I be touched in the haunted house?

No, characters will not touch you. However, we do ask that patrons understand that spaces inside the attraction are tight, and accidental touching/bumping may occur. Additionally sometimes touching is caused by members of your groups bumping into each other from the back!

Is there a group number maximum?

4 people per group. We found over the years that groups larger than this tend to get held up inside the house and don’t have as exciting of a time.

Is there an age minimum?

No, we operate by parental discretion. However, generally children under 12 find the experience too intense. But again, parental discretion!

What is your refund policy/What if I don't make it through the whole haunted house?
Tickets are non-refundable, but if you are unable to go through and still have
your ticket, feel free to come another night!
Is there a way to avoid the line?

You can purchase a speed pass and skip the line!

Are bags allowed?

Bring belongings at your own risk. We recommend leaving anything valuable in a locked car, or zipped in pockets. All persons are checked with a metal detector. UNDER NO CIRCUMSTANCES are guns, knives, weapons of any kind, lighters, vapes, etc., allowed inside the attraction

Can I take photos, videos, or use a flashlight?

Nope, It ruins the experience for yourself and others! Any use of flashlights or cellphone will result in removal from the haunted house.

What if I am in line when you close?

If you are in line at 12:00AM when we close, anyone remaining in the line will still be able to go through the house.

What happens if I get too scared before entry or during the haunted house?

If this happens, put your hands in the air and say “I need out.” You will be escorted to the closest exit. Refunds are not provided in any circumstances.

Do you close depending on the weather?

No! We are open rain or shine. Dress from the occasion as part of the time is outside and uncovered

Is there crawling, strobe lights, or fog?

Yes to all of the above. However, some years there is no crawling at all.

*Please ask the ticket takers and we can usually make an accommodation.

Are there bathrooms?

There are 3 port-o-johns on site.

If you have more questions, please feel free to contact us!